The Analytics section provides a comprehensive view of your growth through charts updated daily.
Key Metrics:
- Number of New Public Reviews: Illustrates the growth in public reviews over time.
- Reviews Growth Chart: Represents the overall trend in the number of reviews.
- Average Rating Growth: Displays the average rating normalized on a scale from 1 to 5.
Reviews Funnel:
- Invites Sent: Total number of email, SMS, and WhatsApp campaigns sent in the selected timeframe.
- Total Visits: The overall visits to your Review Link during the chosen period.
- QR Code Visits: Visits to the Review Link via QR codes in the selected timeframe.
- New Public Reviews: Public reviews (e.g., Google) received during the chosen period, excluding video and private reviews.
- Negative Feedbacks: Private reviews from negative customer experiences in the selected timeframe.
