Link your business's Facebook page to import reviews.
- The Facebook account you want to sign in with must have admin access to the existing Facebook page you intend to connect, and the page must be public.
- Ensure the browser pop-up blocker is inactive.
Steps:
- After clicking on "Integrate," click on "Login With Facebook" in the pop-up that shows.
- Enter your Facebook personal account details and log in.
- In the next prompt, select the pages you want to connect, along with Instagram rights for page posts/content access.
- Note: We need "Rights for page posts" to publish posts and "Content access" to import reviews. If you don’t want to connect to Instagram, skip that passage and grant only Facebook permissions.
- Click "Done," then "OK" in the next prompts confirming you have linked Facebook.
- Select the desired page from the drop-down menu and click "Integrate Facebook." Allow the app some time to import the reviews.
In case you do not see the page in the drop-down.
- Note: The page visibility issue sometimes affects page owners. As a workaround, you can grant access to a different Facebook account, and that should enable you to see the page in the dropdown.