<ul>
<li>In Private Feedback, customers who rate 4 to 5 stars can leave private feedback by filling out a form and clicking "Send." These reviews won't be made public.</li>
<li>Sample private feedback.</li>
</ul>
<img src="https://cdn.livechat-files.com/api/file/kb/file/15234906/a300ab388c-7f9440d7e111154f7795.png" alt="Sample private feedback.">
Overview of the private feedback form
<img style="float: none; height: undefined; width: undefined;" src="https://cdn.livechat-files.com/api/file/kb/file/15234906/afbde1fb3a-0fd2c9ea4d2c80c2d4b5.png" alt="undefined">
Updating your private feedback form
At the moment you can only;-
<ul>
<li>&nbsp;Edit the introduction line.</li>
</ul>
<img src="https://cdn.livechat-files.com/api/file/kb/file/15234906/2f50fec527-344b73917076bc953175.png">
<ul>
<li>Opt to disable it as shown in the image below.</li>
</ul>
<img style="float: none; height: undefined; width: undefined;" src="https://cdn.livechat-files.com/api/file/kb/file/15234906/64d1ef85d7-0860028ea44dad3cab1d.png" alt="undefined">
&nbsp;

 * In Private Feedback, customers who rate 4 to 5 stars can leave private feedback by filling out a form and clicking "Send." These reviews won't be made public.
 * Sample private feedback.



Overview of the private feedback form



Updating your private feedback form

At the moment you can only;-

 *  Edit the introduction line.



 * Opt to disable it as shown in the image below.



 

Private Feedback