<ul>
<li>On the SMS page, enter the customer's name and telephone number.</li>
<ul>
<li>Note: The sender’s name should not include special characters, and the number should include the prefix/country code (e.g., +44 for country code 44).</li>
<li>If you upload a CSV. Upload one that contains recipient names and numbers in 2 columns: name, number. The number must have no spaces and must include the country prefix with the +. Example: +393466163366. Please be aware that the maximum supported length for csv files is 100.</li>
<li>No spaces are allowed in the number.&nbsp;</li>
<li>Only the landing URL is allowed in the template.</li>
</ul>
<li>Check the option "I have consent to send messages to this contact."</li>
<li>Click "Request a Review" to send your review.</li>
</ul>
<img src="https://cdn.livechat-files.com/api/file/kb/file/15234906/92943f690b-af2730461d189135cd3a.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>
Note: You will get the below error message if you fail to follow the guidelines.
<img src="https://cdn.livechat-files.com/api/file/kb/file/15234906/440e699eaa-2ecd54319be456361dd6.png" alt="undefined" style="float:none;height: undefined;width: undefined"/>

On the SMS page, enter the customer's name and telephone number.
Note: The sender’s name should not include special characters, and the number should include the prefix/country code (e.g., +44 for country code 44).
If you upload a CSV. Upload one that contains recipient names and numbers in 2 columns: name, number. The number must have no spaces and must include the country prefix with the +. Example: +393466163366. Please be aware that the maximum supported length for csv files is 100.
No spaces are allowed in the number. 
Only the landing URL is allowed in the template.
Check the option "I have consent to send messages to this contact."
Click "Request a Review" to send your review.
 
Note: You will get the below error message if you fail to follow the guidelines.
 


Send SMS Request