<ul>
<li>On the SMS page, enter the customer's name and telephone number.</li>
<ul>
<li>Note: The sender’s name should not include special characters, and the number should include the prefix/country code (e.g., +44 for country code 44).</li>
<li>If you upload a CSV. Upload one that contains recipient names and numbers in 2 columns: name, number. The number must have no spaces and must include the country prefix with the +. Example: +393466163366. Please be aware that the maximum supported length for CSV files is 100.</li>
<li>No spaces are allowed in the number.&nbsp;</li>
<li>Only the landing URL is allowed in the template.</li>
</ul>
<li>Check the option "I have the receiver’s consent to send a message to this contact".</li>
<li>Click "Request a Review" to send your review.</li>
</ul>
<img src="https://cdn.livechat-files.com/api/file/kb/file/15234906/a589d91e5e-6e7fa48053308efc8ada.png">
Note: You will get an error message if you fail to follow the guidelines.
&nbsp;

 * On the SMS page, enter the customer's name and telephone number.
    * Note: The sender’s name should not include special characters, and the number should include the prefix/country code (e.g., +44 for country code 44).
    * If you upload a CSV. Upload one that contains recipient names and numbers in 2 columns: name, number. The number must have no spaces and must include the country prefix with the +. Example: +393466163366. Please be aware that the maximum supported length for CSV files is 100.
    * No spaces are allowed in the number. 
    * Only the landing URL is allowed in the template.

 * Check the option "I have the receiver’s consent to send a message to this contact".
 * Click "Request a Review" to send your review.



Note: You will get an error message if you fail to follow the guidelines.

 

SMS Review Request